How a childhood dream became Vancouver's most enchanting escape
Look, I'll be honest with you - this place wasn't born from some corporate boardroom strategy session. It started with me, Elena Merchand, a kid who spent way too much time reading fantasy novels under the covers with a flashlight.
Fast forward twenty years, and I found myself with a hospitality degree, some savings, and this wild idea that wouldn't leave me alone. Why did every "luxury" hotel feel so... sterile? Where was the magic? The sense of stepping into another world?
In 2018, I stumbled across this old heritage building on Granville Street. It was rough - honestly, my business partner Marc thought I'd lost it. But I could see past the peeling paint and creaky floors. This building had bones, character, stories etched into every corner.
We spent three years transforming it. Not just decorating, mind you - we crafted each suite as if it were a portal to another realm. Our head designer, Aria, brought in artisans from across the country. Local craftspeople who understood that real luxury isn't about gold-plated faucets (though we've got those too). It's about creating spaces that make you feel something.
When we opened our doors in March 2021, right in the middle of everything, people said we were crazy. Maybe we were. But our first guest - a writer from Toronto - cried when she saw her suite. That's when I knew we'd done something right.
Today, we're not just a hotel. We're a gathering place for dreamers, creators, and anyone who's ever wished they could step through a wardrobe into somewhere extraordinary. And honestly? That's way cooler than any five-star rating.
Found our heritage building and fell completely in love. Everyone thought we were nuts, but sometimes you just gotta trust your gut, right?
Started the massive transformation. Worked with local artists and craftspeople who really got what we were trying to do. Some days were tough, not gonna lie.
Yeah, that year. Construction halted, we questioned everything. But it gave us time to really refine our vision and make sure every detail was perfect.
Opened our doors with 12 themed suites. Our first guest review made me cry happy tears. We knew we'd created something special.
Added the Mystic Waters Spa and expanded to 24 suites. Hired more amazing folks who really understand hospitality isn't just a job.
Welcoming guests from all over the world. Planning new experiences and always looking for ways to make the magic even better. The adventure continues!
The folks who make the magic happen every single day
We're always looking for passionate folks who get what we're about. If you think you'd fit in with our crew, let's talk.
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